Deluxe Double or Twin Room
- 1 Double bed
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
La Nueva Boutique Hotel Hanoi & Spa
In the heart of the Old Quarter, this 34-room hotel pairs attentive service with a rooftop restaurant and spa.
- Rated 9.1 from 2,443 reviews
- Staff and dining score 9.8 and 9.2
- Spa, fitness centre, and rooftop restaurant
9.1
Perfect
2443 reviews
Booking.com 9.1 · 2443 reviews
About
La Nueva Boutique Hotel Hanoi & Spa
La Nueva Boutique Hotel Hanoi & Spa sits on Lo Su Street in the Old Quarter, about 1.5 km from the Red River. The 34-room property combines a central location with a full-service spa, a fitness centre, and a rooftop restaurant serving creative Vietnamese dishes with views over the city.
Guests consistently highlight the warm, efficient staff—rated 9.8—who go out of their way to help with tours, local advice, and even unexpected changes in plans. The hotel also offers a range of room types, from standard twins to a two-bedroom suite, all with air conditioning and modern amenities.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Exceptional staff service — Guests repeatedly praise the staff for being friendly, efficient, and proactive—from offering warm tea to a sniffling partner to organising Ha Long Bay trips. The staff rating of 9.8 is the highest category score.
- Great rooftop dining — The rooftop restaurant serves creative Vietnamese food with views over the city, and reviews call out both the quality and the reasonable prices. Breakfast is also a highlight, with fresh eggs and local dishes.
- Prime Old Quarter location — On Lo Su Street, the hotel is close to the historic centre and main attractions, making it easy to explore on foot.
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Worth weighing
3 to weigh- Comfort and facilities rated lower — While guests love the service and location, comfort scored 7.7 and facilities 7.5—the lowest categories. Some may find the rooms or common areas less polished than expected for the price.
- No pets allowed — The hotel does not permit pets, so travellers with animals need to look elsewhere.
- Limited on-site parking — Though parking is available, it may be limited given the hotel's Old Quarter location. Valet parking is offered, likely at an additional cost.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Suite
- 1 King-size bed
- Shower
- Balcony
- Air conditioning
Premium Double or Twin
- 1 King-size bed
- Shower
- Air conditioning
Junior Suite
- 1 King-size bed
- Shower
- Air conditioning
Two-Bedroom Suite
- 1 King-size bed
- Shower
- Air conditioning
Standard Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- Express check-in/ -out
- Currency exchange
- Tours/Ticket assistance
- Car hire
- Laundry
- Dry cleaning
- Room service
- Housekeeping
- Luggage storage
Food & Drink
- Restaurant
- Bar/ Lounge area
- Snack bar
- Special diet menus
- Coffee shop
- Welcome drink
- Happy hour
- Children's buffet
Wellness
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
- Fitness centre
Room Features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Accessibility & Safety
- Lift
- Safe deposit box
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 2,443 reviews
Booking.com · 9.1 · 2443 reviews
9.1Verified guest“Great weather and a pleasant stay with smiling service. The staff were friendly, efficient, and always available. My room was clean and well-maintained with a particularly comfortable bed. Breakfast was delicious and plentiful, and check-in was smooth. Even the free wake-up calls were a nice touch. Everything was simply very good.”
9.1Verified guest“After a rough experience at another Hanoi hotel, this place was a warm refuge. Everything was perfect—no complaints at all. We took the Halong Bay day trip, which was impeccably organized. Compliments to the staff! We had a lovely stay.”
9.1Verified guest“The staff's courtesy is exemplary. Good comfort and excellent value for money. Hard to fault this hotel, and I've travelled widely and paid far more for much less.”
9.1Verified guest“Great, friendly staff with a good sense of humour—helpful and patient with questions. Clean, good rooms and a great restaurant.”
9.1Verified guest“Hard to pick one thing that makes this hotel special, but if forced, it's the customer service. From the moment you walk in, they make you feel like their only priority. They seem to know what you need before you do. Very helpful, informative, and caring—at one point my partner sniffled and was immediately offered warm tea to ward off a cold. I'll definitely return and recommend this place to anyone going to Hanoi.”
9.1Verified guest“This hotel lives up to its good reviews. Staff were friendly and helpful, the room comfortable and clean, and the location excellent. The rooftop restaurant had creative, delicious food at reasonable prices with great views. Worth a visit even if you're not staying here.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel is on Lo Su Street in the heart of Hanoi's Old Quarter, close to the historic centre and main attractions.
Red River: The Red River is about 1.5 km away, a short trip for a riverside walk or views.
30 - 32 Lo Su Street, Old Quarter, Hoan Kiem District, Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 33 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, and valet parking is also available.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a spa?
Yes, the hotel has a spa and wellness centre offering various massages, including back, head, full body, and foot massages.
Is there an airport shuttle?
Yes, the hotel provides a paid airport shuttle service.
What dining options are available?
The hotel has a restaurant, snack bar, and bar/lounge area, with special diet menus available. The rooftop restaurant is a guest favourite.
Do rooms have air conditioning?
Yes, all room types listed include air conditioning.
The bottom line
For travellers who value attentive service and a central Old Quarter base, La Nueva Boutique Hotel Hanoi & Spa is a strong choice. The rooftop restaurant adds to the appeal, even if the rooms and facilities don't quite match the staff's excellence.
9.1A well-run hotel where the staff make the stay.
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